The director is supported by a great team of 12 staff members in hansard, ICT, Library, documentation, media & protocol and research sections.

The Directorate is mandated to do the following:

1. Overall leadership of the Information and Research Services in the County Assembly
2. Provision of analytical and fiscal research required to support the Members of the County Assembly and the County Assembly Service staff;
3. Provision of guidance and direction on information, communication and technology needs of the County Assembly
4. Provision of library services;
5. Management of public relations, protocol and media relations;
6. Provision of Assembly broadcasting services
7. Management of information resources;
8. Production of ordinary verbatim reports of debates and proceedings of the House and for various County Assembly Committees when the Committees are taking oral evidence. These Parliamentary debates are the full edited reports of the Speeches of Members of County Assembly as well as Questions and Answers thereto, and details of Divisions. (Hansard reports)

The directorate recognizes the critical role of ICT services in supporting the Assembly’s business and the provision of services for our staff and our stakeholders—the government, the public and our departmental partners.

It is therefore pursuing a concerted and coordinated effort to deploy modern office automation platforms, and local area networks at all ward offices, as well as an improved fast, reliable and secure communications network that is centrally managed to support the users.